California Complaints About Addiction Treatment
Posted on October 17, 2025
A slight improvement in California law for addressing complaints about addiction treatment
By Tom Horvath, PhD
AB 424 was signed by the governor on 10/3/25. The bill is quite brief! It adds a section (11834.33) to the Health and Safety code about how the Department of Health Care Services (DHCS) is to address a complaint from the public about an alcohol or other drug recovery or treatment facility. The primary requirements of this 125-word bill are:
(a) Within 10 days of the date of the complaint, provide notice to the person filing the complaint that the complaint has been received.
(b) Upon closing the complaint, provide notice to the person filing the complaint that the complaint has been closed and whether the department found the facility to be in violation of this ch...
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